Security

We’re committed to protecting your privacy and online security. We want you to have total peace of mind when purchasing online. It’s because of this that we use Stripe to processes all of our transactions. As a result, we do not receive or store any of your credit/debit card information.

Your account and password safety

Please ensure that both the email address and password you submit upon registration are kept safe. We will always do our best to make sure that only you can access your account, however, we cannot be held responsible for any actions we take in response to a request from someone using your correct email address and password. We strongly recommend that you avoid using the ‘save password’ memory function offered by some browsers. If you use this feature then anyone using your device will have access to your personal information. As a secondary measure we recommend that you change your passwords regularly and avoid using the same password for multiple accounts.

Forgotten your password

If you have lost your password then you can reset it via the ‘lost your password?’ link on the login page. You can then request for a reset link to be sent to the email address you provided when you signed up. Remember, when creating a new password try to make it long and include numbers, letters and symbols.

Updating your details

Please ensure that your account details are kept current and up to date. If you notice any error after placing an order then please contact us as soon as possible. To edit your billing and/or shipping address please sign in and select ‘billing and shipping address’ from the main menu or select the equivalent link on the account dashboard page.